Dashboard is a type of visualisation designed to provide you with a snapshot of your business performance. To start off, let me just show you an example of a dashboard.
So does this image help you understand what's a dashboard? ;D
Benefits of a dashboard
Digital dashboards allow managers to monitor the contribution of the various departments in their organization. To gauge exactly how well an organization is performing overall, digital dashboards allow you to capture and report specific data points from each department within the organization, thus providing a "snapshot" of performance.
Benefits of using digital dashboards include:
(1) Visual presentation of performance measures
(2) Ability to identify and correct negative trends
(3) Measure efficiencies/inefficiencies
(4) Ability to generate detailed reports showing new trends
(5) Ability to make more informed decisions based on collected business intelligence
(6) Align strategies and organizational goals
(7) Save time over running multiple reports
(8) Gain total visibility of all systems instantly
Links to help you understand more about dashboard:
http://en.wikipedia.org/wiki/Dashboard_(business)
http://www.dashboardzone.com/what-is-a-dashboard
Process Mapping
Process mapping is a tool that is used to understand, analyse and document processes and activities in an organisation and assist in identifying opportunities for improvement.
Links that help you further your understanding about process mapping:
http://en.wikipedia.org/wiki/Process_map
http://www.fpm.iastate.edu/worldclass/process_mapping.asp (Highly Recommended!)
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